IBM’s Watson and Social Programs in the Cognitive Era

Upstate Women in Technology presents, “IBM’s Watson and Social Programs in the Cognitive Era” on Thursday, September 27, 2018 at City Range Restaurant in Greenville.

Finding new ways to impact lives:  Social Programs in the Cognitive Era

Cognitive computing refers to systems that can learn at scale, reason with purpose, and interact with humans naturally. These systems are designed to combine human intelligence with a range of artificial intelligence capabilities such as machine learning, natural language processing, and image analysis. This powerful combination amplifies the impact of what humans and machines can do separately. And when it’s applied to social services, it can help strengthen and extend our social safety nets by addressing many of the challenges that impede the administration and delivery of benefits and programs. These challenges include data inaccessibility and complexity, high caseloads, and the rate of caseworker turnover.

In this Lunch & Learn session, Richelle Mathieu will share some of the innovative cognitive solutions her team at Watson Health are building to transform the way social programs case workers help the citizens they serve.

Our Lunch & Learn starts networking at 11:30; lunch and presentation runs from 12:00 – 1:00. Please register at for $20 or pay $25 at the door. For more information, please call Jill Rose at 864-908-0105 or email at

Richelle’s Bio

Richelle Mathieu has been working in IT for 20 years with experience in software development, technical instruction and technical pre-sales for state government social program management solutions.  Currently at IBM Watson Health, Richelle leads artificial intelligence innovation service delivery for government health & human services agencies. Richelle is also an Everwise mentor, guiding high-potential professionals to make the most of their leadership capabilities.